npgacollections.armsolutions.comDebt Collection Services for Propane Suppliers | A.R.M. Solutions

Call Us Today 888-772-6468 Home What We Do Special Offers for Propane Contact Us Blog Diplomatic and Cost-Effective Debt Collection for Propane & Fuel Companies In recent years, rising fuel costs have taken their toll on many consumers, turning them into slow-pay” or no-pay” customers, putting you in the unfortunate position of bill collector” instead of service provider. Positive cash flow is essential to your business, and slow-paying customers can negatively affect your bottom line. A.R.M. Solutions provides the most cost-effective and diplomatic solution for slow-paying customers with delinquent balances. …Find out why the NPGA selected A.R.M. Solutions to be the exclusive affinity partner for accounts receivable collections. REQUEST A CONSULTATION NPGA Announces Exclusive Endorsement A.R.M. Solutions is the only debt collection provider endorsed by the National Propane Gas Association. Our credibility and track record have helped us to achieve this status, which we are honored to uphold. Whether or not your company is a member of the National Propane Gas Association, you are likely eligible to receive special opportunities in your state. YOUR SPECIAL OFFER Energy Industry Experts A.R.M. Solutions has recovered debts for thousands of propane, oil, and natural gas companies. We understand your unique challenges and are focused on maintaining a positive relationship with your customer. Our decades of experience have positioned us as an industry leader and valued partner. We also integrate with the most popular fuel delivery software including Cargas®, Blue Cow, ADD Systems, Rural Computer Consultants, SAP, Debt Next, Vertrax, Propane Management Systems, Energy-Force™, and many more, resulting in an easy-to-use, seamless experience. OUR SERVICES How We Treat Your Customers We know how important your customers are, so we take extra care to treat them well, just like you would. After all, we know you may not be in love with the idea of turning your customers over to a debt collector, even a diplomatic one endorsed by the NPGA. Fortunately, A.R.M. Solutions has the answer. Our gentle, yet firm, methods lead customers back to you, providing a higher chance of recovery. You maintain control of all accounts, and we charge just a small flat fee regardless of the age and stage of the account. This results in the lowest cost of collections and…highest customer retention rate. OUR PROCESS Full Suite of Service Offerings A.R.M. Solutions provides solutions to support the entire lifecycle” of our clients’ individual portfolios, growth, and ongoing needs. With that in mind, we provide the following customized services for energy providers nationwide. Clients may utilize multiple services or choose just one as a stand-alone: 1st Party C.A.R.E. Services 1st & 3rd Party Flat-Fee Services 3rd Party Contingency Services 3rd Party Litigation Services GET IN TOUCH We’re thrilled with the results of A.R.M. Solutions. They are resolving nearly 95% of all past due dollars that we send to them! And our cost is just 2%! The process of sending accounts to A.R.M. Solutions is very simple, they treat our customers with dignity and respect, and they get our accounts paid. A.R.M.’s client service team is always there for my team. I couldn’t ask for much more!” —Laurie Irish-Jones - CEO - Irish Companies, Buffalo, NY We were working with another collection company but not seeing the results we were promised in Phase 1 of their Flat-Fee program and spending far too much in Phase 2 contingency. We talked with other propane marketers in New England who were working with A.R.M. and decided to make the move. That was back in 2015, we are getting great results and we’ve never looked back!” —New England Multistate Propane Marketer Our AR percentages have been drastically reduced in just 12 months. In many cases, the customers that have been through A.R.M.’s Flat-Fee process have learned to prioritize our invoices. Essentially our customers now view our company as a creditor.” —Vermont Propane Marketer Due to A.R.M. of the propane industry, we’ve been able to separate slow-pay” from no-pay” customers early in the aging cycle and eliminate bad debt write-offs while reducing unnecessary operational costs. Additionally, we can’t do what they do because we have no leverage unless the customer needs a delivery! The leverage A.R.M. provides as a 3rd-party makes a huge difference. Even customers that were habitually late have become great customers that always pay within their payment terms! Something we could never achieve without the leverage A.R.M. Solutions provides our company. It allows our company to be viewed as a priority instead of an afterthought when their tank is empty.” —New England/Midwest Propane Marketer Since we started working with A.R.M. Solutions, our collection cost has gone down significantly. Our overall cost of collections is just 4% of the dollars they recover! On top of that, they do it in a diplomatic way for our customers, so our company’s culture and reputation are upheld. As an energy-centric company they understand the industry, the challenges and with that in mind interface with our credit team wonderfully.” —Multistate Propane Marketer Privacy Policy | Terms of Use Copyright © 2024 ARM Solutions. All Rights Reserved. Site by Consumer Focus...